Quick intro: A quick monthly check builds confidence and catches issues before they matter.
Call the monitoring center and put the system on test for 60 minutes (have your verbal passcode ready).
Arm Stay. Open a few protected doors—confirm the keypad chimes and identifies zones correctly.
Arm Away. Walk past a motion in a non‑pet area. Disarm when prompted.
Press the Test button on a smoke detector (if applicable). You’ll hear a local alarm; we’ll see a test signal, not a dispatch, while on test.
Call the monitoring center back to confirm exactly what they received and restore from test.
Zones named clearly (e.g., “Back Door” vs. “Zone 7”)
No mystery beeps after testing
Date/time in the event log looks right
If anything feels off: Don’t ignore it—we’ll get you squared away.