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Industry news and information. Feel free to browse around.  If you have any questions or need more information, please contact us.


How Many Days of Video Do You Really Need? Storage Planning Made Simple

Quick intro: Retention is a balance of resolution, activity, and budget. Let’s take the mystery out of it. What actually drives storage Resolution & frame rate: 4K/20–30 fps looks great but eats space....

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Night Vision Problems Solved: IR Glare, Spiders & Window Reflections

Quick intro: Night images should be usable, not ghostly. Most fixes are simple placement and cleaning. Why it looks bad at night IR light bouncing back from a dirty dome, soffit, or nearby wall Bugs and spiders love warm...

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The Right Way to Test Your Alarm Monthly (Without a Dispatch)

Quick intro: A quick monthly check builds confidence and catches issues before they matter. Step‑by‑step Call the monitoring center and put the system on test for 60 minutes (have your verbal passcode ready)....

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False Alarm Prevention 101 (Pets, Balloons, and HVAC—Oh My!)

Quick intro: Most “mystery” alarms aren’t mysterious at all. They’re airflow, décor, or routines that don’t fit the sensors. A few small tweaks make a big difference. Frequent culprits...

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When the Alarm Can’t “Phone Home”: Communicator Troubleshooting

Quick intro: If you changed internet providers or moved your router, the alarm may lose its path to the monitoring center. Here’s how to fix it safely. Symptoms you might see Comm Trouble / Failure to Communicate on the...

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Power Outage Playbook: How Your Alarm Behaves on Backup

Quick intro: When storms roll through and the lights blink, your alarm takes over quietly in the background. Here’s what actually happens, what the beeps mean, and how to get back to normal without stress. What the panel does during an...

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