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Industry news and information. Feel free to browse around.  If you have any questions or need more information, please contact us.


Power Outage Playbook: How Your Alarm Behaves on Backup

Quick intro: When storms roll through and the lights blink, your alarm takes over quietly in the background. Here’s what actually happens, what the beeps mean, and how to get back to normal without stress. What the panel does during an...

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Door Locks & Maglocks: Not Locking? Quick Checks Before You Call

Quick intro: Whether it’s an electric strike or a maglock, these steps can get you back to secure. Door lock not working—common causes     •    Power: blown fuse, tripped breaker, loose...

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Access Control Essentials: Fobs, Exit Buttons, DSX & Card Readers

Quick intro: Doors not behaving? Start here before you lose more time (or access). New key fobs won’t work—why? Common causes:    •    Fob format/facility code mismatch with...

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Cameras 101: Viewing, Playback, Downloads & Quick Fixes

Quick intro: Whether on your phone or at the recorder, these steps cover the most common camera questions. Can I view cameras on my mobile phone? Yes—use the manufacturer’s or BBC-recommended app for your NVR/DVR. Sign in and select...

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Smoke Alarms, Batteries & Safe DIY: A Step-By-Step Guide

Quick intro: A chirp isn’t always “just a battery.” Here’s a safe checklist for homeowners and facility managers. Identify your detector type first     •    Standalone: round...

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Security Panel Lights & Beeps: What They Mean (and What To Do)

Quick intro: Red lights and beeps don’t have to be scary. Here’s how to read your panel, stay safe, and know when it’s a quick fix vs. a service call. Fire icon red light—what it usually means A lit fire indicator...

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